A maintenance crew turns up at a hospital loading dock at 6:40 a.m. Before they touch a tool, six things have to be true at once: their company is prequalified, its insurances are current, the worker in front of you is live, their licences haven’t expired, they’ve done your induction, and they’re physically inside the site geofence. On most platforms, the bill for keeping that true gets split in a way nobody likes: the organisation pays a per-seat fee, and the contractor pays a separate annual subscription to be allowed onto sites. We charge for one of those and not the other.
Our number is $150 per contractor per year, billed on active profiles only, and the contractor pays $0. That price is published — you can read it on our pricing page and on the contractor management page — and the rest of this post is what sits underneath it.
The model, plainly
- $150 per contractor, per year. It’s published — not a quote you have to extract from a sales call.
- Billed on active profiles only. When a contractor leaves your site and their profile goes inactive, you stop paying for it. You are not carrying a roster of departed workers on next year’s invoice.
- The organisation pays. The contractor pays nothing. There is no separate fee charged to the trade, the crew, or their employer for the right to be onboarded onto your site.
That last line is the one that changes the maths for everyone, so it’s worth dwelling on.
Why “$0 to contractors” is the headline
The contractor-management category grew up on a two-sided fee. The hiring organisation pays for the platform, and then each contractor is also charged an annual subscription — commonly somewhere in the $45 to $140 per year range — simply to maintain a compliant profile. Worse, a contractor who works for several hirers often pays that fee several times over, once per platform, for what is effectively the same set of certificates.
That fee does not vanish into the contractor’s pocket as a cost of doing business. It is a supply-chain cost, and supply-chain costs flow downhill into the rate card. A trade that pays $300 a year across the platforms its clients mandate prices that back into its day rate, and the organisations mandating those platforms are the ones who ultimately pay it — just laundered through an invoice line that doesn’t say “compliance subscription”.
Removing the contractor-side fee takes that cost out of the system entirely. The organisation’s per-profile price is the whole price. There is no second meter running on the people you’ve asked to use the platform, and therefore no second cost quietly being priced back into what you pay them. Lowering total cost of ownership here isn’t a discount — it’s deleting a line item that shouldn’t have existed.
What $150 actually bundles
The contractor licence is not a thin “upload your white card” portal. It is the full work health and safety surface a contractor touches, packaged as one SKU. Under Australia’s model WHS laws a PCBU’s duty of care is non-delegable — you cannot contract it away — so the modules that prove that duty has been met aren’t really optional extras. They’re severable on paper and inseparable in practice. The licence bundles seven of them:
- Inductions — mapped to your own position-to-competency matrix, so a contractor electrician is assessed against the same requirements as a staff electrician.
- Document control — controlled versions of the documents in force, pinned to the work being done.
- SWMS and risk — Safe Work Method Statements and risk assessments captured against the task, not filed and forgotten.
- Inspections and permits — site inspections, plus work permits auto-flagged on trigger answers and routed to an admin for approval.
- Incident management — so a contractor incident lands in the same workflow as everything else.
- PPE and asset tracking — including the key and swipe-card register.
- Self-service portal — contractors self-manage their own company and worker profiles, uploading certificates and insurances directly instead of emailing them to someone to re-key.
On top of those seven modules the price also includes geofenced check-in and check-out, the six-check right-to-work gate at sign-in, Australian-sovereign hosting, support, and every upgrade we ship — no separate maintenance tier.
The a-la-carte arithmetic is the easiest way to see the value:
- Base platform: $50
- Seven modules at $25 each: 7 × $25 = $175
- A-la-carte total: $225
- Bundled contractor SKU: $150
You are paying for four modules and getting seven — three folded in free, plus the check-in, geofencing, hosting and support. The bundle exists because, for contractors, these modules aren’t a menu — splitting them would let you buy a compliance story with a chapter missing.
Active-only billing, in detail
“Active profiles only” is a billing rule, not a marketing phrase. A contractor profile is billable while it is live and being used to gate site access. When a contractor’s engagement ends and you deactivate the profile, it stops counting toward your bill. You are not paying $150 a year to keep a record of someone who left in March.
This matters most for organisations with seasonal or project-driven contractor populations — a shutdown, a capital works program, a fit-out — where the head-count of contractors on the books swings hard through the year. You pay for the workforce that is actually on site, when it is actually on site, and the invoice tracks reality instead of the high-water mark.
Why the price is published
We put the contractor price on the website on purpose. Compliance procurement is hard enough without a pricing model you can only learn by booking a call, and a published number is itself a small act of transparency — it’s the same instinct behind the tamper-evident, Merkle-sealed audit trail the platform keeps of every right-to-work decision. If the price is honest, you publish it. If the audit is honest, you let it be inspected. Same principle, two places.
So: $150 per contractor per year, active profiles only, and the contractor pays nothing. Not blurred with the per-employee tiers, not contingent on volume you have to negotiate, not a teaser that resolves into a bigger number on the invoice.
For what the licence actually does once a crew is on site, the six-check right-to-work gate is the mechanism that turns those six modules into a PASS, BLOCK or WARN at sign-in. For why your duty of care doesn’t end at procurement, see your duty doesn’t stop at the gate. And for the broader question of who really pays for contractor compliance once you trace the costs through, see who pays for contractor compliance. The full capability set lives on the contractor management page and across the wider platform features.